Policy Tweets and Facebook.Gov: Assessing the Impact of Gov2.0 and Organizational Social Networks on Knowledge Sharing and Horizontal Collaboration in the Internal-to-Government Policy Formulation Process
Abstract: This research is aimed at describing the modern policy formulation environment and processes of knowledge sharing and collaboration amongst public sector policy workers, assessed in the context of several emerging factors: increasing adoption of Gov2.0 technology, evolving social network structures, evolving norms of practice amongst individual policy analysts and shifting organizational dynamics. Using mixed methods, the research will be undertaken across three perspectives: the individual policy analyst, the policy unit perspective and the horizontal, cross-governmental policy network perspective. The objective is the development of a theory of Gov2.0-supported policy formulation and a description of the “PolicyAnalyst2.0”.